Copyright and Acceptable Artwork Policy
Copyright & Acceptable Artwork Policy
Effective Date: 28/06/2026
Last Updated: 28/06/2026
1. Overview
At Crocus Artisan Engravings, we are committed to respecting the intellectual property rights of others while helping our customers create high-quality personalised products.
This policy explains the types of artwork we can accept and the responsibilities of customers when supplying designs for engraving or manufacture.
By submitting artwork or placing an order with us, you agree to the terms of this policy.
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2. Customer Responsibility
By providing artwork, logos, photographs, designs, text or other content, you confirm that:
* You own the copyright or intellectual property rights; or
* You have obtained permission from the copyright or trademark owner to use the material; or
* The material is in the public domain or otherwise free to use.
You accept full responsibility for any claims arising from the use of artwork supplied by you.
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3. Copyrighted Material
We cannot knowingly reproduce or engrave copyrighted material without the permission of the copyright owner.
Examples include, but are not limited to:
* Commercial artwork
* Brand logos
* Sports team logos
* Film, television or gaming artwork
* Music artwork
* Characters or illustrations
* Professional photographs
* Designs downloaded from the internet without permission
Where appropriate, we may ask for evidence that you have permission to use the artwork.
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4. Trademarks
We reserve the right to refuse orders containing registered trademarks where we believe permission has not been obtained.
This includes company names, logos, slogans or branding protected by trademark law.
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5. AI-Generated Artwork
We are happy to engrave artwork created using artificial intelligence (AI), provided that:
* You have the legal right to use the image.
* The artwork does not infringe the copyright, trademark or other intellectual property rights of any third party.
* The content complies with this policy.
Customers remain responsible for ensuring AI-generated artwork is lawful to use.
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6. Photographs
Customers submitting photographs confirm they have permission from the photographer or copyright owner where required.
Where photographs contain identifiable individuals, customers are responsible for ensuring they have the necessary permission to use those images.
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7. Offensive or Prohibited Content
We reserve the right to refuse any order containing material that is, in our reasonable opinion:
* Offensive
* Obscene
* Discriminatory
* Hateful
* Harassing
* Threatening
* Defamatory
* Illegal
* Infringing another person's rights
* Intended to promote violence or criminal activity
We may refuse an order without providing detailed reasons where appropriate.
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8. Design Services
Where Crocus Artisan Engravings creates original artwork or designs for a customer:
* Copyright remains with Crocus Artisan Engravings unless otherwise agreed in writing.
* Customers receive a licence to use the design only for the purpose agreed at the time of purchase.
* Designs may not be reproduced, altered, copied or commercially exploited without our written permission.
Where ownership of a design is to be transferred, this must be agreed separately in writing.
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9. Portfolio and Promotional Use
Unless a customer requests otherwise before production begins, we may photograph completed products for use on:
* Our website
* Social media channels
* Marketing materials
* Printed promotional literature
* Our portfolio
Where practical, we will avoid displaying personal information.
Customers may request that their order is excluded from promotional use by notifying us before production begins.
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10. Right to Refuse Orders
Crocus Artisan Engravings reserves the right to refuse any order where we reasonably believe that:
* Copyright or trademark laws may be infringed.
* The content breaches this policy.
* The requested work may expose our business to legal liability.
* The requested design is technically unsuitable for engraving or manufacture.
Any payments received for work that has not yet commenced will normally be refunded. If design work or production has already begun, reasonable charges may be deducted to cover work completed.
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11. Limitation of Liability
Crocus Artisan Engravings accepts no responsibility for any legal claims, losses, damages or expenses arising from customer-supplied artwork that infringes copyright, trademarks or other intellectual property rights.
Customers agree to indemnify and hold harmless Crocus Artisan Engravings against any claims, legal proceedings, costs or liabilities arising from artwork or content supplied by them.
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12. Contact Us
If you have any questions regarding this policy, please contact:
Crocus Artisan Engravings